FULL_TIME

IT Support Engineer Leuven - Computacenter

1930 Brussels, Belgium BE
2023-01-27
2023-01-29

 

Working at Computacenter Belgium will give you the opportunity to support large multinational companies, partner with leading technology companies and collaborate with colleagues who care in Belgium and across the world.
 
Our motto is “Small enough to CARE, big enough to COPE”.
 
With around 200 colleagues we are at a size that enables us to care for each other and our customers, whilst benefitting from being part of a large international business with global reach and 18.000 colleagues.
Most people who join us, stay with us. They are proud of our reputation and our values as we learn, earn and have fun. This is how we deliver great service to our customers, year after year.

 

 

Job description:

ARE YOU OUR NEW COLLEAGUE? 
Our business is about enabling users through technology. But first, it's about people. 
#winningtogether
 

 

Computacenter Belgium is looking for an

IT Service Desk Engineer Leuven

 

 

Who We're Looking For


Are you passionate about IT and dealing with customers at all levels?  Do you have hardware/software experience and great softskills?
If so, then we would like to discuss your next career move! 

 

We have an opportunity for an IT Service Desk Engineer to join our dynamic Technical Resource Group team and work on site for one of our Key Customers.

 


What You'll Do

 

Working as part of a dynamic team you will provide onsite and remote support at different locations.
 

Some of the daily activities are:

  • You will be providing 1st or 2nd line user support via ticketing system, email, chat and phone
  • You will analyse incidents, problems & service requests. 
  • You propose solutions and help in implementing them. 
  • You will be responsible for escalation and follow up
  • This is a challenging position for candidates with the capabilities to learn quickly and enhance their technical and personal skills to the high level required

 


Technical skills:

  • Excellent knowledge of Windows 10 and standard Office applications
  • Good knowledge of Desktop and Laptop hardware environments
  • Good knowledge of mobile : OS : IOS, Android
  • Basic Networking/Server administration

 

 

What You'll Need

  • Bachelor's Degree in Computer Science, or equivalent by experience
  • Experience in a Service desk or Support environment role
  • Good knowledge of the most used IT tools
  • Able to follow up on incidents & to set priorities
  • Flexible & willing to adjust to different client environments and needs
  • Service minded and result-oriented
  • Structured and a fast learner
  • Very good communication skills: Fluency in Dutch, French and English is required

 

What Can You Expect


We strongly believe in rewarding & recognizing people for their results & commitment. Here is what you can expect working at Computacenter: 

  • An attractive salary package and benefits
  • A flexible work environment and hybrid way of working where possible.
  • The very real opportunity to progress, develop and grow your career - up or sideways; we have excellent development opportunities through training, on-the-job projects, mentoring, etc
  • Working in a fun and vibrant 'one team' culture that thrives on putting the customer first & celebrating success – winning together
  • The opportunity to work for a company where people matter

 

 

Working at Computacenter Belgium will give you the opportunity to support large multinational companies, partner with leading technology companies and collaborate with colleagues in Belgium and across the world.
Our motto is “Small enough to CARE, big enough to COPE”.


With around 200 colleagues we are at a size that enables us to care for each other and our customers, whilst benefitting from being part of a large international business with global reach and 17.000 colleagues.


Most people who join us, stay with us. They are proud of our reputation and our values as we learn, earn and have fun. This is how we deliver great service to our customers, year after year.
 

 

If you would like to join the Computacenter family, we look forward to receiving your application.

Please apply online at https://jobs.computacenter.com/