SAP Customer Experience (Sr.) consultant - Deloitte


We are looking for an experienced consultant to join our fast growing SAP Customer, Sales & Operations team.

As part of this team, you will be responsible to help our clients with their Customer Experience and CRM projects, supported by the C4HANA technology. More specifically and based on your own expertise and ambition, you will focus on one or more of the following solutions: Commerce, Sales, Service, Marketing or Billing. Depending on your experience, tasks include (agile) project management, customer journey analysis, tool selection & recommendation, implementation, training & support.

Also within our Deloitte community you will play an important role in increasing internal and external awareness and you will have the opportunity to coach and train junior colleagues.


Your Profile


• You have solid knowledge of and are passionate about customer experience;

• You have at least 2-5 years of project experience in at least 1 of the following solutions: Sales Cloud, Service Cloud, Commerce, Marketing, Billing or CPQ

• Experience with integrations through SCP is an asset;

• You are a team player with strong communication skills;

• You are open to work in an international environment and must be willing to work abroad if needed;

• You have a university degree or the equivalent by experience;

• You are fluent in English. Knowledge of Dutch and/or French is an asset.




Our Offer


• A challenging, innovating environment where personal development and growth are encouraged;

• Opportunities for learning where needed;

• An attractive and competitive salary with fringe benefits.